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FAQ's

Mom and Daughter doing landryFrequently Asked Questions

1. Are all of the ingredients in Selestial Soap natural?
Yes. We use only natural ingredients to make Selestial Soap.

2. Will Selestial Soap work in my front-loading high-efficiency washing machine?
Yes. Selestial Soap is perfect for your high efficiency washer. The non-sudsing, clean rinsing formulation will not leave a residue on your clothing or in your machine. We recommend using 1 oz of Selestial Soap per load in high efficiency washing machines.

3. Why doesn't Selestial Soap create suds? 
Contrary to popular belief, suds are not necessary for cleaning and can actually harm fabrics and machinery. Suds leave a residue on fabrics that attracts dirt and grease in the air and affects the fabric's breathability. In your machine, suds cause drag that decreases spin speed and increases required drying time. Over time, excess suds can cause failure of drain pumps. 

4. Does Selestial Soap contain phosphates or optical brighteners?
No. Selestial Soap does not contain phosphates or optical brighteners.

5. How are Selestial Soaps scented if they don't contain perfumes?
Selestial Soaps are scented use only 100% natural essential oils. Traditional detergents often use perfumes that are alcohol based and can cause irritation.

6. Why don't you offer Selestial Soap in powder form?
We do offer powder Selestial Soap at Eastfield Laundry in Traverse City, MI. However, powdered detergents often do not dissolve completely leaving white residue on fabrics and may cause mechanical problems in your washer. This is especially true in high efficiency machines that use less water. Because of these issues, we are only offering Selestial Soap in a highly concentrated, clean rinsing liquid form to retailers and on our website.

7. Is Selestial Soap a good choice when washing laundry for my horse, dog or cat?Horse with blanket
Absolutely. Selestial Soap has been used for years at Eastfield Laundry in Traverse City, Michigan. Eastfield Laundry is the official commercial laundry facility for Horse Shows by the Bay, the largest equestrian event in Northern Michigan. Eastfield Laundry proudly uses Selestial Soap on all of the laundry for Horse Shows by the Bay. Horses, dogs, cats, whatever your pet, Selestial Soap is a safe and effective detergent that will not leave a residue that can cause skin irritation or affect how a fabric breathes.

8. Is Selestial Soap gentle enough for my baby’s laundry?
Definitely. The all-natural ingredients are hypoallergenic and do not contain any harsh chemicals. Selestial Soap is clean rinsing so that fabrics do not contain any residue to irritate delicate skin.

9. I’m a retailer and would like to carry Selestial Soap in my stores. Who do I contact?
Please contact Selestial Soap through our online form or by phone at 231.944.1431 for wholesale ordering information.

10. Does Selestial Soap work in cold water?
Yes. Selestial Soap is effective in cold, warm or hot water washing. We recommend cold water washing to conserve energy.

11. Will Selestial Soap harm my septic system?
Selestial Soap’s formulation using all-natural ingredients is safe for use with septic systems since it does not contain corrosive materials that can drastically change the pH of the system.

12. Can I use Selestial Soap with my greywater system?
Yes. Selestial Soap is safe and effective with greywater systems.

13. Where is Selestial Soap made?
Selestial Soap is made in Traverse City, Michigan and was developed at Eastfield Laundry, a commercial laundry facility located at 1122 E. Eighth Street in Traverse City.

14. How much Selestial Soap should I use per load?
We recommend 2 oz of Selestial Soap per normal load in a standard washing machine. You can use less for smaller loads and may use more in large loads. Use 1 oz in high efficiency machines.

15. How many loads of laundry will the 50 oz size of Selestial Soap wash?
In a standard washing machine, we recommend using 2 oz of Selestial Soap. So a 50 oz bottle will wash 25 standard loads if used as recommended. In high efficiency machines, you only need 1 oz of Selestial Soap, so you should expect a 50 oz bottle to last for 50 loads.

16. Why is your tagline “Saving the Planet Within your Budget”?
Selestial Soap was developed because we wanted to use natural products, but found that many “green” cleaners were much more expensive than their traditional counterparts – as much as twice the price. Selestial Soap is priced so that everyone can afford to make a difference for the environment and future generations. 

17. Why is it important to keep phosphates out of my detergent? 
Phosphates affect the pH of our water supply leading to problems such as algae blooms lower oxygen levels in rivers, lakes and streams, suffocating aquatic life. 

18. Do you have plans to create more Selestial Soap cleaning products? 
Definitely. Keep an eye out for other earth-friendly cleaning products coming soon from Selestial Soap.

19. What is Sodium Laureth Sulfate and does Selestial Soap contain SLS?
Sodium Laurel Sulfate is an inexpensive sudsing agent that is used in many detergents and shampoos. There is a great deal of evidence that sodium laurel sulfates and not good for people or the environment (see these links). They also create suds which causes many other issues (see question 3). Some natural products list "coconut oil derivative" or "plant derived cleaning agent" on their label. This is often Sodium Laureth Sulfate. Keep in mind, just because something comes from a natural source doesn't mean that it's good for you or 100% safe. Selestial Soap does not contain any Sodium Laureth Sulfate.

20. Why did you introduce Selestial Soap when there are now so many "green" and "natural" cleaning products available.
Believe it or not, there is no agency that is regulating the use of the terms "green" or "natural" on cleaning products like the FDA does for "organic" in foods. It really bothers us to see consumers spending extra money trying to do the right thing for the environment and not really accomplishing their goal.
During our research developing Selestial Soap, we found that most of the products on the shelves today do NOT contain all natural ingredients, or even if they are natural, they still aren't necessarily a good idea to use for a wide variety of reasons. We are proud to offer a product that we use ourselves and that does not contain ingredients that are harmful to you or the environment.

21. How can I get my local store to carry Selestial Soap?
Click here to download our product request form that you can share with your local store manager so that he knows that there is a demand for Selestial Soap in his area. We'll contact them right away.